Returns

When purchasing Vintage & Antique pieces from Pickett’s House please be reminded to shop wisely as we do not offer refunds, exchanges or returns. We are always happy to answer any enquiries about the item(s) via email or telephone.

Please ensure you check all the measurements given in the descriptions of the items. 

All sales are considered final.

 

Sale items 

Only regular priced items may be discussed for exchange

 

Exchanges 

We only exchange or offer store credit in exchange for items, This is handled on a case by case basis and the Buyer must contact us within 24 hours upon receiving your order.

 

Store Credit 

Your store credit will only be valid for 90 Days after date of issue.

 

Shipping

If a return has been agreed between the Buyer and Picketts House the Buyer is responsible for all shipping costs, which are non-refundable.

 

The Item(s) must be returned with a reputable courier and fully trackable. The item(s) must arrive back to us in the same condition that it was dispatched in.